Surveillance Systems Technician

Mille Lacs Band of Ojibwe Indians

Job Description
Title: Surveillance Systems Technician
Department: GRA Surveillance
Issue date: 05/15/2023
Reports To: Operations Manager
Exempt Status: Non Exempt
Compensation Grade: N8

Section 1. Position Purpose
Responsible for the installation, testing, alignment, repair and proper operation of all surveillance equipment relating to the gaming enterprise.

Section 2. Education, Experience, and Skills Requirements
•High School Diploma or GED required
•Associates Degree and 1 year experience in gaming surveillance required.
•Power Limited License through the Minnesota Department of Electricity preferred
•Must be able to obtain a Grand Casino Lift Certification
•Ability to comprehend and analyze technical information and regulations and apply thisinformation to current regulatory practices
•Excellent interpersonal, problem solving and organizational skills required
•Strong personal computer skills in a windows environment, including spreadsheet and wordapplications required
•Strong verbal and written communication skills required
•Excellent observational skills required
•Must have a working knowledge of any schemes or cheating activity aimed at the companyor its Customers
•Must be able to add, subtract, multiply and divide in all units of measure, using wholenumbers, common fractions, and decimals
•Ability to maintain strict confidentiality
•Ability to understand and follow directions
•Employees must be of high moral character

Section 3. Decision Making and Problem Solving
•Problems have limited similarity to previous problems. Information gathering and analysis isrequired, internal guidelines and polices frame the decision making process but a moderateuse of judgment is required
•Impact is immediate and limited to co-workers and those beyond the immediate work unit.Not life threatening and has limited economic, social or political cost
Typical decisions and problems include:
•Must be able to define problems, collect data, establish facts, and draw valid conclusions
•Must be able to interpret an extensive variety of technical instructions and deal with severalabstract and concrete variables

Section 4. Authority and Responsibility
Essential Duties include:
•Installs and maintains all closed circuit television cameras, recording equipment, expansionequipment, and related wiring on property
•Repairs damaged or malfunctioning equipment
•Maintains a working knowledge of all the rules and regulations of Regulatory Agencies,ensures strict adherence to same throughout the property
•Implements preventive maintenance programs designed to eliminate system failures
•Maintains and programs computer-controlled matrix switch supporting the monitors andcameras
•Routinely inspects power supplies and wiring to all surveillance equipment on property,identifying and correcting any potential problems
•Ensures that the appropriate inventory of equipment and supplies is kept on hand at alltimes, and orders and re-stocks same, as needed
•Consults with management and vendors on specific types of equipment needed for certainsurveillance operations
•Facilitates the flow of information throughout the department, by attending regularlyscheduled departmental meetings
•Held accountable for the accuracy of thoroughness of departmental records and reports
•Prepares temporary surveillance coverage as needed
•Other duties as assigned

Section 5. Interpersonal Relations and Contacts
•Majority of interpersonal primarily exchange of detailed factual information followed by adiscussion or questions to reach full understanding necessary to make a decision or define acourse of action.
•Similar objectives and outcomes are desired, but means to achieve those outcomes maydiffer. Compromise and concessions may be needed and the need to bring modestunderstanding or knowledge differences may require greater communication skills.

Section 6. Working Conditions
•Hours vary based on shift assignment, significant variations and additional hours may occurto complete responsibilities of the position
•Nature of work is such that incumbent experiences a moderate amount of stress, extrahours are required to maintain workload and perform normal duties of the job, orsubstantial “on call” hours are required.
•Work is primarily indoors in a controlled climate, but includes a modest amount of outdoorwork. Personal safety risks are moderate.
•Local travel is required
•Travel outside the state may be required.

Section 7. Special Considerations
•Must be able to obtain Mille Lacs Band Class A gaming license.
•Must have a valid driver’s license
•Must have reliable personal transportation
•Must have proof of current insurance coverage and insurability under the Band’s AutoInsurance Policy
•Preferred Band Member Advancement

Application Process:
Submit resume and cover letter to:
Gaming Regulatory Authority Attention: Hannah Klopp
Phone Number: 320-384-4594

Submit resume, cover letter, and employment application to:

Attn: Jennifer Tretter, Executive Administrative Assistant
Grand Casino Mille Lacs
700 Grand Ave
Onamia, MN 56359

Fax: 320-532-8533