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Police Dispatcher

Police Dispatcher

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.
Mille Lacs Band Member/American Indian preference applies

SUMMARY:
• A police dispatcher receives emergency and non-emergency calls to the police department and directs the appropriate number of police units to the scene. The police dispatcher receives calls from other police agencies and emergency services as well as the public. The calls come into the dispatch via telephone, computer system and radio.
• A police dispatcher also monitors the location of all police officers on duty. The police department maintains logs of all incoming calls. The dispatcher maintains the log through manual or automated processes.

QUALIFICATIONS:
• Must have a high school diploma or equivalent and be at least 18 years old.
• Must undergo a background check and have an unblemished background.
• Must have at least two years of experience working as a police dispatcher or familiarity with the communications equipment with a police department.
• Must have a valid driver’s license and insurable under the Mille Lacs Band Drivers Insurance policy.
• Must have certification that allows the individual to have access to federal, state and local law enforcement databases.
• Must possess the ability to remain calm in emergency situations. The dispatcher must be able to think and act clearly during calls to the police station. The ability to multitask on the job is also an essential skill. Police dispatchers must possess skills using telephone, computer and radio equipment while communicating effectively with callers and police personnel.
• Must have current valid driver’s license.
• Must be insurable under the Mille Lacs Band Drivers Insurance policy.
• Must pass a pre-employment drug and alcohol test.
• Background investigation required that shows an unblemished background.
• A staff person with direct contact with or access to children in care must disclose the arrest, conviction, and applicant background information if that staff person:
(a) has a conviction of, has admitted to, has an adjudication of delinquency for, has been charged and is awaiting trial for, or a preponderance of the evidence indicates the person has committed:

  1. a crime against a child;
  2. an act of physical or sexual abuse;
  3. neglect;
  4. a felony;
  5. the same or similar crimes as those in this subsection listed in the laws of another state or of the United States or of any Tribal law;
    (b) has a conviction of, has admitted to, has an adjudication of delinquency for, has been charged and is awaiting trial for, or a preponderance of the evidence indicates the person has committed any misdemeanor offense under Federal, State, or Tribal law involving crimes of violence; sexual assault, molestation, exploitation, contact or prostitution; crimes against persons; or offenses committed against children. The Licensing Committee may evaluate the nature and time of a misdemeanor assault charge as well as other types of misdemeanor crimes not specified in this section to determine whether employment is appropriate.
    8 MLBSA § 1212(a-b).

DUTIES AND RESPONSIBILITIES:
• The Police Dispatcher questions callers to determine their locations, and the nature of their problems to determine type of response needed.
• The Police Dispatcher receives incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hour’s calls for departments within a city.
• The Police Dispatcher determines response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
• The Police Dispatcher records details of calls, dispatches, and messages.
• The Police Dispatchers enters, updates, and retrieves information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
• The Police Dispatchers maintains access to, and security of, highly sensitive materials.
• The Police Dispatchers relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notifications.
• The Police Dispatcher scans status charts and computer screens, and contacts emergency response field units to determine emergency units available for dispatch.
• The Police Dispatcher observes alarms registers and scan maps to determine whether a specific emergency units available for dispatch.
• The Police Dispatcher maintains files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
• The Police Dispatcher must give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• The Police Dispatcher must be able to talk to others to convey information effectively. They also must be able to adjust actions in relation to others’ actions.
• The Police Dispatcher must be capable of using sound logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• The Police Dispatcher must actively look for ways to help people. They need to be aware of others’ reactions and understanding why they react as they do.
• The Police Dispatcher monitors their performance to make improvements on how they can improve their job functions.
• The Police Dispatcher understands written sentences and paragraphs in work related documents.
• The Police Dispatcher should understand the implications of new information for both current and future problem solving and decision making.
• The Police Dispatcher must be able to identify complex problems and review related information to develop and evaluate options and implement solutions.

WORKING CONDITIONS:
• Typical hours are 8 -12 hour shifts.
• Significant and frequent stress.
• Work is indoors.

Submit resume, cover letter, and employment application to:

43408 Oodena Drive
Onamia, MN 56359

Fax: 320-532-7492
Email: hr@millelacsband.com
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