Jobs

JOB TYPE: Full Time
REPORTS TO: Compliance Manager

JOB ANNOUNCEMENT

JOB TITLE: Compliance Officer
REPORTS TO: Compliance Manager
LOCATION: Grand Casino Hinckley
OPENING DATE: 06/30/2025
CLOSING DATE: 07/15/2025
GRADE LEVEL: N11
DAYS/HOURS: Monday – Friday, 7:00AM to 3:00PM

General Description
The Compliance Agent monitors Casino activities, transactions and reporting requirements to ensure compliance with Tribal, Federal and State gaming laws and regulations as well as required internal controls. Investigates and reports deficiencies and/or violations and conducts follow-ups to ensure implementation of appropriate corrective action. Verifies software, tests and certifies that gaming systems and related equipment comply with regulatory technical specifications.

Qualifications

1. Associates Degree and three (3) years gaming operations, regulatory, audit or investigative experience; or one (1) year post-secondary education and five (5) years gaming operations, regulatory, audit or investigative experience.
2. GRA experience preferred.
3. Ability to comprehend and analyze technical information and regulations and apply this information to current regulatory practices.
4. Excellent interpersonal, problem solving and organizational skills required.
5. Must be proficient in Microsoft Word, Excel, Power Point, and Outlook..
6. Strong verbal and written communication skills required.
7. Must have strong moral character.
8. Ability to maintain strict confidentiality in a professional and respectful manner.
9. Ability to understand and follow directions.
10. Must pass pre-employment testing.
11. Must be able to obtain a Class A Key Gaming License.
12. Must disclose immediate family members and household members working for Mille Lacs Corporate Ventures, the Gaming Enterprises and the GRA to avoid potential conflicts.
13. This position will require frequent periods of standing, walking, sitting, and ability to lift light (20 lbs. or less) boxes or equipment.
14. This position will require working around the public in a facility where the employee could be exposed to second-hand smoke, perfume, cologne, food and drink odors, dust, and other odors.

Mille Lacs Band Member / American Indian preference applies.

Duties

1. Conduct continuous observations and assessments of all gaming related operations to ensure compliance with Tribal, State, Federal gaming regulations, and the gaming enterprises system of internal controls (SICs).
2. Compose clear, concise, factual, and comprehensive reports of observation/assessment findings and follow up on responses received.
3. Review and comment on pending promotions and SICs for compliance with regulations and asset protection.
4. Randomly audits any gaming system reports and related documents for compliance with regulations and internal controls.
5. Follow up on Internal Audit and applicable Surveillance and Security findings to ensure appropriate corrective action is taken.
6. Work closely with the Compliance Manager, GRA personnel, and appropriate casino personnel in fulfilling responsibilities.
7. Inspects and monitors facility compliance with all environmental, health and safety regulatory requirements.
8. Investigate possible violations of regulations or possible loss of assets reported by casino associates.
9. Escort any representative of the National Indian Gaming Commission or State Gambling Enforcement Agency during conduction of their audits.
10. Receive, verify, and monitor security of sensitive gaming items including but not limited to playing cards, video games of chance, sensitive software, Bingo sheets, etc.
11. Verify software for and test all Class II and Class III Gaming systems and related systems or equipment for compliance prior to offer for guest play.
12. Conduct random verifications of all Class II and Class III gaming systems and related equipment to ensure they remain in compliance.
13. Monitor upgrades, conversions, relocation, removal, storage, disposal etc. of gaming systems and devices for security and compliance with applicable laws and regulations. Ensure accurate records are maintained.
14. Review gaming system and software notices to ensure items ordered are approved for use in the Mille Lacs Band of Ojibwe jurisdiction and the shipments are sent and received in accordance with the GRA Shipping Requirements.
15. Monitor onsite vendors to ensure they are appropriately licensed and have obtained a badge to be in employee only areas of the gaming enterprise.
16. Other duties as assigned.

Please submit cover letter and resume to:
Gaming Regulatory Authority
Office of Gaming Regulation & Compliance
Attn: Cassey Veith, Compliance Director
cveith@mlbgra.com

Grand Casino Mille Lacs
700 Grand Ave
Onamia, MN 56359

Grand Casino Hinckley
777 Lady Luck Drive
Hinckley, MN 55037