Family Services

The Family Services Department provides social services to Mille Lacs Band members and American Indians who reside in the identified service areas of the Band.

Most Family Services offices are currently located at 101 Pony Farm Road, Onamia, on the east side of Hwy. 169 near the Soo Line Trail bridge.

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Hours of Operation: Monday-Friday 8-5 p.m. Office closed 12-1 p.m.


320-532-4163 Ext. 2509 

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Administrative Assistant


Operations Manager (Financial)


After hours on call Social Worker


District III Main Line

320-384-6240 Ext.306

Urban Office Main Line




Intake and Referral

This program conducts in-depth assessments and screenings of all child welfare reports. Staff members also provide referrals on behalf of clients to internal and external agencies to meet the specific needs of each client.

Intake/Referral Line (all districts)


Child Protection Services

The Child Protection Services program conducts child protection investigations on all neglect and abuse complaints within the Band’s jurisdiction.

The Child Protection Case Management program provides ongoing child welfare case management and prevention services to Band members, first-generation descendants, and American Indians within the Band’s designated service area.

The Indian Child Welfare program monitors the welfare of all Band children and first-generation descendants outside the Band’s designated service area under the Indian Child Welfare Act.

Child Protection Supervisor


Mille Lacs Band Statutes Title VIII — Children and Families. See Chapter 13: Child/Family Protection

Supportive Services

The Family Services Department offers several supportive services for open and active cases in the department. These services include:

  • Parent assistant: One-on-one parenting assistance using the Positive Indian Parent Model y Tutor: One-on-one educational assistance
  • Mentor: One-on-one positive role model for youth
  • Crisis stabilizer: One-on-one crisis support
  • Job coach: One-on-one formal employment assistance
  • Independent life skills coach: One-on-one formal assistance in developing independent life skills
  • Transporter: Assists with transportation requests
  • Benefits assistant: Assists families who need to enroll in Medicaid and Medicare
  • Homemaker: Assists with general and light homemaking needs

Foster Care Program

This program licenses and trains foster care providers within the Band’s designated service area. Any American Indian or community member with strong ties to the Mille Lacs Band may apply to become a licensed foster care provider.

The Independent Living and Life Skills program provides child welfare support services to Band members, first-generation descendants, and American Indians who are 14-21 years old and live within the designated service area of the Band. It also provides independent living assistance to Band members, first-generation descendants, and American Indians who are 16-21 years old and live within the Band’s designated service area.

Foster Care Supervisor


Elder/Disabled Care Coordination

This program provides long-term care consultation services to Band members, spouses, and other household members living in Aitkin, Benton, Crow Wing, Kanabec, Mille Lacs, Morrison, and Pine Counties. The program also administers Elderly Waiver (EW), Alternative Care (AC), Community Alternative Care (CAC), Community Alternatives for Disabled Individuals (CADI), and Traumatic Brain Injury (TBI) programs.

Elder Disability Supervisor


Minnesota Adult Abuse reporting center, available 24/7