Referral Coordinator (LPN or MA)

Position Title: Referral Coordinator (LPN or MA)
Location: HHS/Clinic
Reports to: Director of Nursing Services
Opening Date: December 4, 2017
Closing Date: December 18, 2017

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.
Mille Lacs Band Member/American Indian preference applies

SUMMARY:
The Referral Coordinator ensures the coordination, planning, evaluation, and advocacy for options and services in order to meet and improve patient and family health needs. To improve communication between providers, nurses, other departments, patients and outside facilities. All referrals/reports and follow-up requests must go through the referral coordinator. This will ensure that information is kept in a centralized location.

QUALIFICATIONS:
• Current unrestricted Practical Nurse License or Current unrestricted Medical Assistance Certification.
• One to three (1-3) years of prior experience in a clinic setting required.
• Knowledge of practical application of infection control, exposure control and quality assurance practices.
• Experience with and understanding of Native American culture and is able to demonstrate cultural sensitivity.
• Knowledge of the Data Privacy Act and ability to maintain strict confidentiality of all patient, Clinic and Band information.
• Excellent oral and written communication skills required. Fluency in Ojibwe language preferred.
• Ability to work cooperatively with others and take direction.
• Ability to keep accurate and detailed records.
• Must have a valid driver’s license, reliable transportation, proof of current insurance coverage, and be insurable under the Band’s insurance policy.
• Must pass a pre-employment drug and alcohol test and background check.

DUTIES AND RESPONSIBILITIES:
• All outside referral arrangements will be made by Referral Coordinator.
• Schedule appointments based off referrals, notify patient, and document within EHR as appropriate.
• Tracking of referrals will be done by Referral Coordinator to ensure proper follow up and improve the standards of patient care.
• If patient does not have adequate insurance, Referral Coordinator will place a call to Circle of Health to assist patient with signing up for insurance.
• Communicates with providers on a regular basis with referral reports, and closing of referrals.
• Obtain all pre-op paperwork/forms after completion to forward to appropriate surgical facility.
• Assist the Director of Nursing with coordination of the SAGE program.
• Responsible for entering all CHS referrals into RCIS package, and will work closely with Business Manager and Director of Nursing in the referral process.
• The Referral Coordinator will make themselves available to assist with rooming patients should the clinic load increase to a level inconsistent with quality care. These tasks are listed below:
• Take and record patient vital signs, medications, allergies, smoking status and other information in EHR.
• Prepare patient for provider exam and notify provider when patient is ready.
• Assist provider with patient exam at the providers’ request.
• Prepare and administer injections and/or other treatments at the provider’s direction.
• Assist with dressing changes etc. as directed.
• Reinforce teaching to patient or his/her significant other and/or family regarding home care, follow-through on providers orders, diet management, referrals to other health care, medications, etc.
• Make arrangements for necessary testing and/or treatment to be delivered outside the Clinic.
• Document all services rendered by nursing and patients’ response to treatment using appropriate charting methods.
• Participate with others in developing and/or revising the patient plan of care.
• Check expiration dates on refrigerated medications. Destroy as needed.
• Comply with infection and exposure control program.
• Dispose of needles, contaminated instruments, other sharps exposure in accordance with OSHA requirements.
• Assure all internal and external pharmaceuticals and sterile and non-sterile supplies are kept separated in refrigerator or other storage areas.
• Following each patient exam, sterilizes exam room, equipment and instruments before next patient being seen. Stores instruments.
• Maintain nursing station according to standards.
• Order necessary medical supplies to keep Clinic inventory at standardized levels in accordance with Band and Clinic policy and procedure. Documents orders as appropriate.
• Assure proper care and storage of specimens.
• Assure that all patients referred to contract providers are seen by the CHS Manager before leaving the Clinic.
• Actively participate in various committees, including Infection Control, Safety, Managed Care and Diabetes committees.
• Assist, as directed, with all Clinic quality assurance activities/ surveys.
• Maintain knowledge of policies, procedures, protocols and regulations governing the provision of nursing/medical services in Clinic. Advise others as needed.
• Reports directly to Director of Nursing.
• Other duties as assigned.

WORKING CONDITIONS:
• Work exposes employee to biohazard, chemical hazard, and other hazards. Proper protective procedures and equipment must be utilized to minimize the associated risks.
• Work exposes employee to hazardous chemicals.
• Work is performed indoors in a controlled climate area.
• Work requires use of protective devices such as masks, goggles, or gloves.
• Nature of work is such that the employee experiences infrequent periods of moderate to high stress levels while dealing with clients, family members, and others.
• Hours are typically 8-5, but possibly with some extra hours. May involve some evening or weekend working and occasionally an 'on call' system covering emergency situations.
• Local travel may be required.

Submit resume, cover letter, and employment application to:
Mille Lacs Band of Ojibwe
Employment Coordinator
43408 Oodena Dr.
Onamia, MN 56359
Fax # (320) 532-7492
e-mail to hr@millelacsband.com