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Clinical Quality Manager

Clinical Quality Manager

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.
Mille Lacs Band Member/American Indian preference applies

SUMMARY:
The Clinical Quality Manager works with the Director of Quality and Compliance to ensure implementation of the organization’s quality assurance plan in all of the organization’s clinical settings. The Clinical Quality Manager is responsible for overseeing day-to-day operations of quality management in the clinical setting and is responsible for the development and monitoring of quality monitoring activities in these areas. The Clinical Quality Manager collaborates with clinic leadership, including the Health Services Director and the Medical Director, to promote a culture of quality within the clinical setting and within the organization as a whole.

QUALIFICATIONS:
• A Bachelor’s Degree in health administration, nursing or a related clinical field is preferred but not required.
• Five years of experience in a clinical setting or two years of experience if combined with education is required.
• Previous experience with quality measurement and/or patient safety programs such as tribal quality programs, federal quality programs, or similar regulatory agencies preferred.
• Experience collaborating with and working with physicians, leaders and staff.
• Experience in leading multidisciplinary teams, and accreditation/ regulatory surveys.
• Knowledge of quality and improvement principles, tools and methods.
• Excellent written communications skills are required.
• Must have current valid driver’s license.
• Must be insurable under the Mille Lacs Band Drivers Insurance policy.
• Must pass a pre-employment drug and alcohol test.
• Background investigation required that shows no theft or fraud above a misdemeanor, no felony drug conviction and no sexual or crimes-against-a-person conviction at any level.

DUTIES AND RESPONSIBILITIES
• Responsible for developing and maintaining the quality program for the work unit in collaboration with the management team.
• Collaborates with the Director of Quality and Compliance to evaluate, develop, update and maintain quality policies and procedures in accordance with industry standards.
• Provide expertise and guidance to the site personnel on quality system policies and procedures.
• Responsible for supporting ambulatory quality reporting and ensuring internal ambulatory quality measurement reports support any regulatory submissions.
• Proactively reviews reports and submissions for data integrity, alignment with specifications, and accuracy.
• Performs data mining to spot trends, performance enhancement opportunities, and reporting needs.
• Reviews and assesses clinical incident reports for quality improvement opportunities and provides recommendations for appropriate corrective actions.
• Collaborate with internal partners to ensure ambulatory quality dashboards and reports are maintained to ensure accuracy and reliability.
• Participate on clinical project teams to foster and inspire clinical teams towards a state of inspection readiness at all times.
• Provide support to the department and sites, as needed, during audits and inspections.
• Provides support and response to compliance and regulation questions including quality review of clinical study documents.
• Coordinates self-audits and will develop action plans for improving compliance from the self-audit results
• Participate in organizational infection control efforts.

WORKING CONDITIONS:
• Typical work hours would be M-F, 8:00am to 5:00pm.
• Occasional overtime may be required.
• This position generally generates moderate stress.
• Work is indoors.

Submit resume, cover letter, and employment application to:

43408 Oodena Drive
Onamia, MN 56359

Fax: 320-532-7492
Email: hr@millelacsband.com
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