Surveillance Agent

JOB TITLE: Surveillance Agent
LOCATION: Grand Casino Hinckley
SHIFT: To be determined
SALARY: N9 (starts at $15.15 per hour)
SUPERVISOR: Shift Supervisor
CLOSING DATE: Until Filled

QUALIFICATIONS:
•High School Diploma or GED required.
•Either
oAssociates Degree or higher required and 1 year of experience in gaming regulationsor a gaming area of casino operations preferred; or
o1 year of post-secondary education required and 3 years of experience in gamingregulations or a gaming area of casino operations preferred.
•GRA experience preferred.
•Must be able to pass pre-employment surveillance testing, which includes math, observation,computer and written communication skills.
•Must possess excellent observational and communication skills.
•Must be able to detect any schemes or cheating activity aimed at the company or itsCustomers.
•Knowledge of and a minimum of six (6) months experience with closed circuit televisionequipment preferred.
•Ability to comprehend and analyze technical information and regulations and apply thisinformation to current regulatory practices.
•Excellent interpersonal, problem solving and organizational skills required.
•Strong personal computer skills in a windows environment, including spreadsheet and wordapplications required.
•Must be able to add, subtract, multiply and divide in all units of measure, using wholenumbers, common fractions, and decimals.
•Ability to maintain strict confidentiality.
•Ability to understand and follow directions.
•Employees must be of high moral character.
Mille Lacs Band Member/Native American preference applies

DUTIES:
•Monitors all areas of the property at all times, identifying potential security and/or safety risksand reporting same to the appropriate individual or entity, for proper resolution.
•Utilizes necessary equipment, to identify, record, document and report illegal, suspicious orunusual activities occurring on property.
•Strives to gain a working knowledge of all the procedures and ensures strict adherence tosame throughout the property.
•Protects company assets and gaming integrity, through the consistent, thorough monitoringof all activities on property.
•Supports the Mille Lacs Band, with regard to protection of assets in all departments.
•Develops skills through review, testing and self-study.
•Facilitates the flow of information throughout the department, by attending regularlyscheduled departmental meetings and staying on top of communications.
•Held accountable for accuracy and thoroughness of departmental records and reports.
•Make internal suggestions and recommendations, as appropriate, with regard to possiblechanges in the policies and procedures of other departments, with the protection of companyassets in mind.
•Other duties as assigned.

SPECIAL CONSIDERATIONS:
•Travel between properties may occur.
•Must be able to obtain a Mille Lacs Band Class A gaming license.
•Must be able to pass a company pre-employment drug and alcohol test and be able tomaintain the drug and alcohol policy while employed.

Download the Job Description

Submit resume and cover letter to:
Gaming Regulatory Authority Surveillance Department
Attention: Kevin Cheesman KCheesman@grcasinos.com